A recent survey by J.D. Power and Associates once again shows that the iPhone users are the most satisfied compared to other smartphone brands.
Every year J.D Power and Associates conduct a survey to measure the satisfaction index of American consumers related to their cell phones. The results from this year once again places Apple on the top. For the fifth year in a row, Apple manages to score the top rankings in the satisfaction index with a score of 865 out of 1000 points. The closest runner up was Nokia which scored 16 points less than Apple followed by Samsung which scored 17 points less.
The satisfied Apple iPhone customers is also demonstrated from other surveys such as the American Customer Satisfaction index, Consumer Reports and ChangeWave. The list of the present survey is shown in the table below.
| Rank | Company | Score (1000 max) |
|---|---|---|
| 1. | Apple | 856 |
| 2. | Nokia | 840 |
| 3. | Samsung | 839 |
| 4. | HTC | 829 |
| 5. | LG | 805 |
| 6. | Pantech | 799 |
| 7. | Motorola | 796 |
| 8. | Blackberry | 778 |
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